FFOT welcomes complaints and is committed to making sure people feel safe and confident to tell us their concerns. We want outcomes and resolutions that make both your experience and our services the best they can be.
We want you to feel supported to make a complaint, without worrying that it might affect how FFOT cares for you.
Any positive feedback or compliments will be recorded and sent to relevant persons.
You may lodge a complaint, feedback or a compliment using this form here.
Alternatives
If you wish, or if you are unhappy with how your complaint has been handled, you may file a complaint or appeal to other authorities.